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Terms of Service

Use of ServicesServices ProvidedClient ResponsibilitiesPayments and BillingSMS and Email ComplianceThird-Party ServicesIntellectual PropertyLimitation of LiabilityTerminationChanges to TermsContact Information

Terms of Service

Effective Date: June 01, 2026

SalonSyncOS ("Company," "we," "our," or "us") provides client retention, CRM automation, SMS marketing, email marketing, booking systems, and growth services for beauty salons and related businesses. By accessing our website, services, or communications, you agree to the following Terms of Service.

Use of Services

You agree to use SalonSyncOS services only for lawful business purposes. You may not misuse, copy, resell, or exploit any systems, workflows, or materials provided without written permission.

Services Provided

SalonSyncOS provides marketing and operational systems including but not limited to:

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CRM setup and automation workflows

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SMS and email marketing systems

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Missed call text-back systems

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Appointment reminder automation

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Review generation systems

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Lead capture funnels and integrations

We do not guarantee specific financial results, revenue increases, or booking volume.

Client Responsibilities

Clients are responsible for:

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Providing accurate business information

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Maintaining compliance with applicable laws in their industry

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Obtaining proper consent for SMS and email marketing where required

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Ensuring their business practices comply with local regulations

Payments and Billing

All fees for services must be paid according to agreed terms. Failure to make payments may result in suspension or termination of services.

No refunds are guaranteed unless explicitly stated in a written agreement.

SMS and Email Compliance

By using our systems, you acknowledge and agree that:

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You are responsible for ensuring proper customer consent for SMS and email communications

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Message frequency may vary

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Message and data rates may apply

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Recipients may opt out at any time by replying STOP or using unsubscribe links

SalonSyncOS is not responsible for misuse of messaging systems by the client.

Third-Party Services

SalonSyncOS may integrate with or rely on third-party platforms including:

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GoHighLevel

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Twilio

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Webflow

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Stripe

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Google services

We are not responsible for downtime, errors, or issues caused by third-party platforms.

Intellectual Property

All systems, workflows, templates, automation structures, and strategies provided by SalonSyncOS remain the intellectual property of the Company unless otherwise agreed in writing.

Clients may use delivered systems for their own business but may not resell or redistribute them.

Limitation of Liability

SalonSyncOS shall not be liable for any indirect, incidental, or consequential damages including loss of revenue, data, or business opportunities arising from use of our services.

All services are provided "as is" without guarantees of performance.

Termination

We reserve the right to suspend or terminate services if a client violates these Terms or engages in misuse of systems or non-payment.

Changes to Terms

We may update these Terms of Service at any time. Updates will be posted on this page with a revised effective date.

Contact Information

SalonSyncOS

Client Retention, Rebooking & Growth Systems for Salons

Email: salonsyncos@retentionosconsulting.com

Website: retentionosconsulting.com

By using this website or services, you acknowledge that you have read, understood, and agree to these Terms of Service.

SalonSyncOS

Client Retention & Growth Systems for Salons

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